Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

How do I update the table structure, if I upgraded from a version prior to 4.0
Slimstat 4.0, released in April 2015, introduced a brand new database structure, aimed at simplifying our codebase, improving performance (by denormalizin...
Fri, 15 Dec, 2017 at 12:46 PM
Can my editors access the stats, too?
Yes, they can. Go to Slimstat > Settings > Access Control. You will see something like this: Simply enter the capability your users nee...
Mon, 4 Jul, 2016 at 7:41 AM
How can I customize the colors used to render the chart?
Starting from Slimstat 4.6, we introduced a new chart rendering library, AmCharts. It uses SVG shapes and tags to display all the information, points and ch...
Tue, 21 Feb, 2017 at 11:57 AM
What are the differences between Server and Client mode for the tracker?
When Slimstat is set to function in "Server Mode", it means that it will track the page view BEFORE the page is sent to the browser, while in ...
Sun, 12 Mar, 2017 at 9:55 AM
Slimstat is not recording referrers from another site
I know that the vast bulk of the traffic on my site is coming from a link on a certain website. But only 4 of 1,000+ hits are displayed when filter is set t...
Thu, 20 Apr, 2017 at 9:24 PM
What are the operating system codes used by Slimstat?
Slimstat represents operating system names with a set of given internal codes. These codes will need to be used when setting up a blacklist or when filterin...
Mon, 26 Jun, 2017 at 10:31 AM
How to manually install the MaxMind geolocation data file?
Some users have been experiencing connection issues when trying to install the MaxMind GeoLite2 data file directly from within the WordPress Admin. Their su...
Tue, 9 Jan, 2018 at 1:23 PM