Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

Can I disable outbound link tracking on a given link?
Yes, you can. This is useful if you notice that, after clicking on a Lightbox-powered thumbnail, the image doesn't open inside the popup window as expe...
Wed, 16 Dec, 2015 at 11:46 AM
Why does Slimstat show more page views than actual pages clicked by a user?
"Phantom" page views can occur when a user's browser does automatic feed retrieval, link pre-fetching, or a page refresh. Slimstat tracks the...
Thu, 25 Dec, 2014 at 10:07 PM
Slimstat affects the behavior of my lightbox / mobile nav / overlay, what can I do?
You can use the options under Slimstat > Settings > Tracker, and disable outbound link tracking for given categories of links (by ref attribute, by ...
Sun, 5 Mar, 2017 at 8:56 PM
Does Slimstat support IPv6?
Yes, it does. Starting from version 4.1, Slimstat is now able to record page views from visitors who are using an IPv6 address.  However Slimstat us...
Tue, 23 Aug, 2016 at 12:37 PM
How do I prevent Slimstat from tracking spammers?
Go to Slimstat > Settings > Filters and set "Ignore Spammers" to YES.
Wed, 16 Dec, 2015 at 11:47 AM
What are Slimstat's minimum requirements and optimization strategies?
Slimstat, like the name implies, is a lightweight plugin that allows administrators to monitor traffic on their website. However, many users have a lot of m...
Fri, 31 Jul, 2015 at 7:09 AM
How do I interpret error codes returned by the tracker?
In order to troubleshoot the most common issues affecting the tracker, you can find the most recent error under Settings > Maintenance > Tracker Err...
Mon, 26 Jun, 2017 at 10:32 AM
Does Slimstat identify visitors by ID?
Slimstat implements a VISIT (not visitor) ID, which assigns a unique identifier to each session initiated by a visitor on your website. Please note that vis...
Thu, 30 Jul, 2015 at 11:46 AM
What is the table schema used to store all the information?
Slimstat 4 introduced a new streamlined data schema, based on just two tables: wp_slim_stats and wp_slim_events. The former contains all the details about v...
Fri, 18 Dec, 2015 at 9:15 PM
The reports are not being rendered correctly, or buttons do not work
If you are experiencing something like the screenshot here above, with the reports displayed incorrectly, or if you notice that the buttons to...
Thu, 27 Oct, 2016 at 9:12 PM