Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

Does Slimstat support IPv6?
Yes, it does. Starting from version 4.1, Slimstat is now able to record page views from visitors who are using an IPv6 address.  However Slimstat us...
Tue, 23 Aug, 2016 at 12:37 PM
How do I prevent Slimstat from tracking spammers?
Go to Slimstat > Settings > Exclusions and set "Spammers" to On.
Wed, 18 Sep, 2019 at 10:29 AM
Does Slimstat identify visitors by ID?
Slimstat implements a VISIT (not visitor) ID, which assigns a unique identifier to each session initiated by a visitor on your website. Please note that vis...
Thu, 30 Jul, 2015 at 11:46 AM
What is the table schema used to store all the information?
Slimstat 4 introduced a new streamlined data schema, based on just two tables: wp_slim_stats and wp_slim_events. The former contains all the details about v...
Wed, 18 Sep, 2019 at 10:33 AM
The reports are not being rendered correctly, or buttons do not work
If you are experiencing something like the screenshot here above, with the reports displayed incorrectly, or if you notice that the buttons to...
Thu, 27 Oct, 2016 at 9:12 PM
Can my editors access the stats, too?
Yes, they can. Go to Slimstat > Settings > Access Control. You will see something like this: Simply enter the capability your users need to ha...
Wed, 18 Sep, 2019 at 10:35 AM
How can I customize the colors used to render the chart?
Starting from Slimstat 4.6, we introduced a new chart rendering library, AmCharts. It uses SVG shapes and tags to display all the information, points and ch...
Tue, 21 Feb, 2017 at 11:57 AM
What are the differences between Server and Client mode for the tracker?
When Slimstat is set to function in "Server Mode", it means that it will track the page view BEFORE the page is sent to the browser, while in...
Wed, 18 Sep, 2019 at 10:37 AM
Slimstat is not recording referrers from another site
I know that the vast bulk of the traffic on my site is coming from a link on a certain website. But only 4 of 1,000+ hits are displayed when filter is set t...
Wed, 18 Sep, 2019 at 10:38 AM
What are the operating system codes used by Slimstat?
Slimstat represents operating system names with a set of given internal codes. These codes will need to be used when setting up a blacklist or when filterin...
Mon, 26 Jun, 2017 at 10:31 AM