Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

How does Slimstat collects all the information about my visitors?
This is how Slimstat collects its data about visitors and pageviews: When a page is dynamically generated by WordPress, an event (a "hook" in...
Wed, 17 Jul, 2019 at 11:29 AM
How do I add my own custom reports to Slimstat?
Please note: these steps apply to Slimstat 4. If you are using an earlier version of our plugin, we encourage you to upgrade to take advantage of all th...
Wed, 18 Sep, 2019 at 10:05 AM
I am using W3 Total Cache (or WP Super Cache, HyperCache, etc), and it looks like Slimstat is not tracking all of my visitors.
Go to Slimstat > Settings > General and set Tracking Mode to Client Side. Don't forget to invalidate/clear your plugin's cache, to let Slims...
Wed, 18 Sep, 2019 at 10:18 AM
Where can I find a legend that explains what those color-coded entries mean?
Some reports have a little triangle icon, which is used to convey contextual information about the data in that report. Simply hover over this icon to revea...
Sun, 22 Jan, 2017 at 2:20 PM
How do I use all those filters in the dropdown menu?
Here's a brief description of what they mean. Please remember that you can access the same information directly from within the admin, by 'pulling...
Thu, 25 Dec, 2014 at 10:06 PM
How can I change the colors associated to color-coded pageviews (known user, known visitors, search engines, etc)?
Go to Slimstat > Settings > Reports tab and paste your custom CSS into the corresponding field. Use the following code as a reference: [id^=slim_...
Sun, 29 May, 2016 at 4:20 PM
Can I track clicks and other events happening on the page?
Yes, you can. This plugin includes a Javascript handler that can be attached to any event: click, mouseover, focus, keypress, etc. Here's the syntax: ...
Wed, 18 Sep, 2019 at 10:24 AM
Can I disable outbound link tracking on a given link?
Yes, you can. This is useful if you notice that, after clicking on a Lightbox-powered thumbnail, the image doesn't open inside the popup window as expe...
Wed, 18 Sep, 2019 at 10:25 AM
Why does Slimstat show more page views than actual pages clicked by a user?
"Phantom" page views can occur when a user's browser does automatic feed retrieval, link pre-fetching, or a page refresh. Slimstat tracks the...
Wed, 18 Sep, 2019 at 10:25 AM
Slimstat affects the behavior of my lightbox / mobile nav / overlay, what can I do?
You can use the options under Slimstat > Settings > Exclusions, and disable outbound link tracking for given categories of links (by ref attribute, b...
Wed, 18 Sep, 2019 at 10:28 AM