Frequently Asked Questions
Default solution folder, feel free to edit or delete it.
This is how Slimstat collects its data about visitors and pageviews:
When a page is dynamically generated by WordPress, an event (a "ho...
Sun, 2 Aug, 2015 at 7:15 AM
Go to Slimstat > Settings > Maintenance and click the NO PANIC Button. If that doesn't help, increase the amount of memory allocated to PHP.
Thu, 25 Dec, 2014 at 10:04 PM
Please note: these steps apply to Slimstat 4. If you are using an earlier version of our plugin, we encourage you to upgrade to take advantage of all th...
Tue, 20 Mar, 2018 at 1:21 PM
Go to Slimstat > Settings > Basic and set Tracking Mode to Client Side. Don't forget to invalidate/clear your plugin's cache, to let Slimsta...
Sun, 6 Mar, 2016 at 2:07 PM
Some reports have a little triangle icon, which is used to convey contextual information about the data in that report. Simply hover over this icon to revea...
Sun, 22 Jan, 2017 at 2:20 PM
Here's a brief description of what they mean. Please remember that you can access the same information directly from within the admin, by 'pulling...
Thu, 25 Dec, 2014 at 10:06 PM
Don't worry, there's a secret backdoor that will allow you to unlock your access to the reports. Create a new WordPress admin user with usern...
Mon, 4 Jul, 2016 at 10:47 AM
I am using WP Touch, and mobile visitors are not tracked by your plugin. How can I fix this problem?
WP Touch has an advanced option that they call Restricted Mode, which attempts to fix issues where other plugins load scripts which interfere with WPtouch C...
Thu, 25 Dec, 2014 at 10:05 PM
Go to Slimstat > Settings > Reports tab and paste your custom CSS into the corresponding field. Use the following code as a reference:
[id^=slim_...
Sun, 29 May, 2016 at 4:20 PM
Yes, you can. This plugin includes a Javascript handler that can be attached to any event: click, mouseover, focus, keypress, etc. Here's the syntax:
...
Mon, 21 Mar, 2016 at 11:46 AM